5 Mistakes Distributors Make When Choosing an ERP Solution

If you are in the market or a new enterprise resource planning software solution, there are many factors you have to consider when making your selection. Conversely, there are common pitfalls companies and distributors make when transitioning to a new enterprise resource planning (ERP) system.

Finding the best ERP for distributors means identifying the right solution, implementation partner, and overall strategy. Those choices must be made with the unique needs of your business and the demands placed on distributors in mind.

That said, effective ERP software for distributors and supportive partners for implementation and ongoing support are available. In large part, finding them means avoiding common ERP selection mistakes. 

In this blog, we’ll go over five common ERP mistakes distributors make while choosing and implementing a new platform.

1. Choosing the Wrong Vendor

One of the biggest mistakes distributors make when choosing a new ERP system is selecting the wrong implementation partner. Even the best ERP software for distributors can have limited influence if implementation becomes too long, complex, and frustrating.

Efficient and effective implementation, including staff training and fine-tuning and ERP to meet your company’s unique needs, is crucial. Exceptional ERP partners provide this level of support. The wrong vendor likely won’t.

Just as you research which ERP solution best fits your company, you’ll want to make sure that the implementation partner has the industry knowledge and ability to make sure your switch goes smoothly. Consider looking at a company’s case studies and reaching out to other distributors who have used them. Having this valuable context makes it easier to avoid a common ERP selection mistake.

2. Not Properly Evaluating Your Needs

When you are looking for ERP software, you need to understand that there isn’t an out-of-the-box solution that works for every company. Many ERP platforms are deeply customizable, and a variety of solutions are available.

A concept image showing the many functions of ERP software in an image above a laptop computer.

Do you need a cloud-based product, or will you be better suited with an on-premise solution? What business process issues do you run into the most that should be fixed by your new ERP system?

Ask yourself these questions, and similar ones, toward the start of the ERP selection process. Then, compare your top priorities to the solutions ERP vendors can provide to your unique case.

3. Underestimating the Scope and Time Required on an ERP Implementation Project

Implementing a completely new ERP system is an intricate task requiring careful planning. It can take weeks or even months to complete. A high-quality partner can and will streamline this process, but significant time is always needed.

The process can take even longer if you try to do most of the work on your own with minimal input from your vendor.

One of the worst things you can do is not allow for enough time for an ERP implementation. Talk with potential partners about realistic timelines and recognize that success is contingent on following them.

4. No Training or Communication for End-Users

One of the more common reasons that cause an ERP implementation to fail has nothing to do with the technology itself. Instead, it stems from a lack of buy-in  from staff.

A fully integrated ERP system touches everyone in your company. That being said, ensure that employees are familiar and comfortable with the program. Preferably before you take your new system live. Failure to do so will result in issues company-wide.

5. Not Investing in Post-Implementation Maintenance

Work on your ERP software does not stop after implementation. There are constantly new updates that come along that require specific work done by an ERP administrator.

This is where having a great implementation partner comes in. They will already have the knowledge of the latest updates needed for your system. Also, they can help your company stay current when it comes to system maintenance.

Cre8tive Technology & Design Eliminates Mistakes Distributors Make

With a better understanding of common mistakes when choosing an ERP solution, it’s easier to find the right platform and partner. 

Cre8tive Technology & Design is proud to be Epicor’s Global Partner of the Year and has decades of experience in implementing ERP systems designed specifically for manufacturing and aerospace and defense industries. Contact us today to see how we can optimize your business with a new ERP system.

Posted in ERP