Customer Care Program

Receive ongoing Epicor Support and Development from Cre8tive Technology & Design with our dedicated Customer Care Program. We provide full support for your team to ensure you are receiving the most out of your ERP System.

With You Every Step of the Way

Taking the time to get to know our customer and understand their unique and complex needs has driven results and established Cre8tive as an industry leader and preferred Epicor Platinum Partner. We are proud of the customer-centric reputation we have earned and believe that this high touch, hands-on approach is not only vital during the implementation phase of an Epicor ERP system, but also on an ongoing basis to ensure that the institutional knowledge acquired during implementation continues to be fully utilized by all levels of the organization. Our Customer Care Program (CCP) was designed for just that.

Full Support for Your Team

The CCP provides ongoing support that enables your employees to reap the full benefits and capabilities of your Epicor ERP solution now, and into the future. The primary goal of the CCP is to: 

  • Work with your employees to continuously leverage their knowledge of the business and ERP system 
  • Prevent costly mistakes and oversights

Post-implementation, we will consistently check in to ensure that your workforce is trained properly and capable of taking full advantage of everything that your Epicor ERP software solution has to offer.


Customer Care Solutions

Our Customer Care Team has a wide variety of expertise in the areas of project management, as well as: 

  • Financial
  • Manufacturing
  • Supply Chain
  • Tool and Technical Consulting 

Additionally, we have highly experienced developers and IT administrators on staff that can support an array of managed hosting services. By outsourcing these services to us through our Customer Care Program (CCP), you will save your company a great deal of time and money as compared to hiring fulltime employees to fill these roles. 

Discover how Cre8tive's Customer Care Program can boost your bottom line and help support your company's long-term goals.