The Role of ERP in a Quality Management Strategy

  • 27 December 2017
  • CTND
Categories: ERP

A tablet lays on a table with a digital concept design over it

Having a sound quality management strategy is essential for any manufacturing business, regardless of what it is you produce. If creating or updating your strategy seems like an intimidating task, enterprise resource planning (ERP) can help. Rather than addressing just one part of your company’s process, ERP is a single solution that allows you to monitor quality at every step of the manufacturing process.

A quality management strategy requires certain details. Here are a few of the ways ERP can gather that information.

Get the Right Data to Analyze

An effective quality management strategy relies on results and insights culled from good data. While most managers realize this, only 3% of companies collect data that is up to acceptable quality standards. This means that a lot of the quality control happening in factories around the world amounts to little more than guesswork. Before procurement of raw materials even begins, your company should have a quality baseline it is required to meet, and should regularly refer to data to ensure that standard is met.

Data quality and collection is a key area where ERP can help. Using the latest technologies, ERP logs data instantaneously in a user-friendly interface. This saves you the time and trouble of collecting data across various partners, customers, and suppliers, empowering you to instead focus your efforts on growing your business.

The ability to access real-time data is also essential. You wouldn’t base supply orders on market demand from 2015, so why should your quality management strategy be based around old, irrelevant information? ERP ensures that decision-makers have the most up-to-date data at their fingertips.

Ensure Standardization

Standardizing materials, products, and procedures is key to running a successful business and producing a consistent product. Regardless of your industry, most manufacturers have raw or semi-processed materials coming in from an outside source. To ensure everything that passes through your doors is of the same high standard, quality assurance can’t come down to mere trust. ERP automates a system of inspections, allowing you and your managers to create a quality checklist that raw materials must pass before they are approved and sent to the production line. Every step of your supply chain should reach a common set of key performance indicators (KPIs) and ERP will track this information and present it in a user-friendly dashboard.

If any issue does occur, ERP data can help you track the origins of that product batch, sort quality control issues using the information, and take steps to pull remaining product off the shelf. A single ERP solution across your company will break down any silos that exist and ensure all departments and locations are meeting the same standards.  

Finally, standardization will also ensure that all workers, past and present, have the right “recipe” to manufacture your products. This legacy is key to maintaining quality over decades.

Be Compliant, Every Time

Quality management and compliance go hand-in-hand. Every industry has its own quality standards that manufacturers adhere to, and many industries face strict regulatory requirements. A robust ERP solution is built with compliance in mind, so meeting the desired benchmarks is not an afterthought — it’s built into the process. If there is ever a problem, you can turn to your ERP solution for the information you need to amend your process.

With ERP, quality assurance becomes an integrated, streamlined part of your company’s operations. Remember that a quality management strategy means the production of a higher quality product and, ultimately, a happier customer down the line.

Cre8tive Technology & Design implements ERP solutions designed to meet the specific needs of manufacturers across many industries. For more on the services we offer, get in touch with us today.

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