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Manufacturing Consultant

Role Summary / Purpose:

As a Consultant, you will participate in consulting engagements and assume responsibility for performing implementation tasks and producing quality deliverables. You will assist your Consulting Manager to organize and control tasks within the work plan and demonstrate the ability to lead small project teams or small engagements. You must demonstrate the ability to work with the client on an independent basis for short-term engagements with little supervision by an Epicor Consulting Manager.

Essential Responsibilities:

•  Tests, trains and troubleshoots system for customer, providing initial level of support for assigned product.

•  Generate interest of customers in additional products and services.

•  Responsible for timely entry of time and expenses in project accounting system.

•  Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks.

•  Possess accurate estimating skills for various project tasks. Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget.

•  Must possess a valid driver’s license.

Qualifications / Requirements:

•  Bachelors degree – Business, MIS, IS, Education or related degree.

•  5+ years consulting, business application training or customer support experience in the software industry required.

•  ERP software experience is a required.

•  Previous experience with manufacturing software required.

•  Knowledge of Epicor’s enterprise applications preferred.

•  Effective teaching, excellent verbal/written communication skills and PC skills required