Role Summary / Purpose:
If you love working with a variety of people, are organized by nature and are willing to become an expert in leveraging software tools to continuously improve our ability to serve our customers, we have a full-time opportunity to work with an award-winning team of Enterprise Software implementation professionals.
Project Readiness – Prepare Customer Portals, using established tools, prepare and embed Project Plans and Project Control lists, facilitate customer team access and security and coordinate with new customers in preparation of Project Launches.
Project Coordination – Assist Project Managers with scheduling, coordination of third party resource assignment and scheduling, facilitation of Project Changes Orders, backup for Projects Managers, as required
PMO Administration – Monitor and document requests for changes to PMO assets, facilitate release and publication of new/updated templates and assets, assist with preparation of PMO KPI reports, coordinate meetings and training events.
Operations Support – Backup for Operations and Development Coordinators
Qualifications / Requirements:
Organized, Attention to detail, Effective verbal and written communication, Customer Service oriented, and are competent using MS Office Tool skills (Word, Excel, PowerPoint, Outlook, Visio)
Experience with the following systems would be an asset:
- ConnectWise Manage
- ConnectWise Sell
Cre8tive Technology & Design is a virtual organization with Consulting Professionals located throughout North America and servicing customers throughout North America. Work environment will be a home office with flexible hours and limited travel.
Preference may be given if you have experience in the Enterprise Software Implementation Industry.