- 30 October 2013
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Mobile user access to ERP and other back office systems has become a core requirement as organizations seek operational efficiency and deepening customer engagement. Without mobile access, system users are disadvantaged by needing to return to a desktop, often after a job is completed, to enter data relating to that job and get information about other jobs. Frequently that information is not entered at all and become more of a hindrance to user adaption of your ERP investment.
Mobile users increasingly are looking for ease of access to ERP information to perform their jobs on any device at any time. This requires the mobile solution to handle:
- Different mobile devices and applications for different roles/jobs
- Ability to be used by staff with limited computer or language skills, in adverse conditions (variable lighting, distractions/interruptions, potential for device to be damaged.)
In this age of “Bring Your Own Device” or BYOD, mobile devices are affordable, mainstream, reliable, secure, and scalable to run multiple applications. We are now able to prove return on investments from those organizations that have implemented mobile solutions and developed BYOD policies.
In today’s environment, mobile solutions are seen as core drivers of organizations pushing to gain operational efficiencies over their competitors. According to a recent report from Aberdeen Group, “enterprise mobile apps in 2013 are no longer ‘nice to have’—they’ve become essential enablers of organizational transformation, by increasing operational efficiency, accelerating time-to-decision, deepening customer engagement, and streamlining workflow processes.” (Source: Aberdeen Group, “Enterprise-Grade Mobile Apps: Powering Organizational Transformation,” by Andrew Borg, April 2013.)
Cre8tive Technology (www.ctnd.com) will be posting a weekly seven part series on The Rise of Mobile Access to Your ERP Data.
Part One Introduction
Part Two Who is a Mobile User?
Part Three Types of Mobile Devices
Part Four Why the Shift?
Part Five Why Epicor?
Part Six Benefits to the Company & End-User
Part Seven Future of Mobile
Follow this series and other previous postings on www.ctnd.com/blog.
From an Epicor White Paper
Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail, and service industries. With more than 40 years of experience, Epicor has more than 20,000 customers in over 150 countries. Epicor solutions enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise, and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional, and global businesses demand. For more information, visit www.epicor.com.