Cre8tive_Technology_Managed Services

Managed Services

Even with these new delivery models and technologies, enterprises must still plan for uncertainty. Typically, businesses plan for peak capacity when building their IT infrastructure. However, in a dynamic, ever-changing business environment, it is difficult to predict capacity needs accurately, resulting in data centers that are built to handle projected peak demand, but are underutilized, with servers often running well below capacity.

 

What IT resources will be required to handle expected and unexpected demand spikes? What impact will new applications have on internal service support teams? How can organizations support more diverse workforces with the same or less IT personnel?

 

Answers to these questions force enterprises to consider IT infrastructure to accommodate projected peak demand requirements. However, this ultimately leads to unnecessary capital and operational spending to fund idling and underutilized servers, physical space, power, and cooling.

 

Cre8tive Technology’s Epicor managed service addresses these uncertainties to provide spending predictability, IT agility, and cost-efficiency to the enterprise.

Cre8tive Managed Services Fact Sheet

http://www.ctnd.com/download/cre8tive-managed-services-fact-sheet/

Cre8tive Technology’s Platform

“Cre8tive Technologies professional team is always there for us day and night for all of our Epicor ERP managed service needs.  We have a multi company, multi-site Epicor ERP system that is hosted by Cre8tive with connectivity that exceeds most on-site solutions that I have worked with.  We are able to remotely connect safely and securely through our internal firewall through their firewall with the speeds that we require to be productive day to day.  Whether it’s within our company walls or remotely from the road we are able to get to our data when we need it, and like us, when we need to get things done, they get the job done!”

– B/E Aerospace | Brazonics, Inc.

Hosting Certifications

Cre8tive’s expertise in delivering next-generation automation solutions such as private cloud, management and virtualization services that will help our customers leverage the value from Cre8tive’s Cloud Services has enabled us to become  a Microsoft Silver Hosting partner.   To earn a Microsoft Silver Hosting partnership, Cre8tive had to meet several criteria: employ a number of certified engineers, achieve a minimum revenue commitment, submit client references and demonstrate their satisfaction by participating in customer surveys. This prestigious designation is therefore not only a sign of Cre8tives’s expertise in managed hosting, but recognition of an excellent business relationship between Microsoft and our clients.

 

The Information Technology Infrastructure Library (ITIL) is a set of best practices for the delivery of IT services. ITIL was developed in the UK and is now being adopted in many countries to bring value and order to IT organizations. These best practices ensure end-to-end management of IT life cycle processes and provide the best experience for our customers. ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization’s strategy, delivering value, and maintaining a high level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement of IT services. Cre8tive is proud to be a practitioner of ITIL and believes it to be important part of IT Service Management (ITSM) to our clients.

MSPartnerLogo-Silver-Hosting                   ITIL-Foundatigon

Our Epicor managed service includes the building blocks of a system infrastructure service, including:

Our Epicor hosting platform provides secure, virtualized IT Infrastructure-as-a-Service: servers, storage, memory, and bandwidth. Our platform is based on the standards for enterprise-class infrastructure and cost-effective application performance.  We provide a robust, virtualized infrastructure deployed as multiple secure infrastructure clouds in our data center.

•  Virtualized servers

•  Windows operating systems

•  Storage

•  Networking

•  Firewalls

•  Load balancers

 

In addition, our Epicor hosting platform allows customers to combine virtual and dedicated infrastructure services to create a low-cost, low-maintenance, high-performance hybrid IT environment leveraging the best of both IT approaches.

Why Choose Cre8tive Technology and Design

Lower Total Cost of Ownership
Usage-based billing:

Enterprises make base-level commitments and can scale up or down based on need. This ‘pay for use’ billing model yields savings of 20-40%, compared to traditional infrastructure hosting services.

Efficient Resource Utilization:

Virtualized resource slices ensure enterprises purchase and use only what they need – eliminating the hidden costs of IT resource underutilization.

Business Agility and Operational Efficiency

Speed of Deployment: Accelerate time-to-value by eliminating long procurement cycles associated with in-house development projects to ensure that deployments move quickly from staging to live production.

Experience with Epicor from version 8.0 to the latest release

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